Today, IT
industries are growing at a very fast pace so competition is increasing day by
day. Stakeholders demand high quality products in lesser price and time. So, QA
needs to focus not only to improve the quality of product but also on business
values and delivery time to survive in industry.
QA Testing needs to track 'Business
Metrics' and test the product with business focus that would help in increasing
the quality of product and detecting the critical business process defects.
Test the
product from the end user's point of view that would make the product user
friendly and increase the demand of product.
It is always
helpful for QA to understand its client's business process and their product's
requirements completely in enhancing the quality of product at reduced cost and
lesser time. 'Business Driven QA' approach is very successful that's why,
'Testing' phase is added into 'Software Life cycle' and outcome of these
software are depended on success of 'Testing' phase.
Following
are few of the examples to create Business Value with mature QA and testing
practices that can benefit the client as well as their end users :-
1.
Test with a Business Focus: A logical understanding by the QA Testing teams of the business
procedure that the application would hold, enables them to simply notice
serious business process bugs.
2.
Test from an end-user’s perspective: Digging an application by following
the end – user scenarios in mind helps the QA team bring an improved skill post
to the final output.
3.
Map Business Impact: In a case,
where test plan are based on the criticality of business requirements and
analysis, optimal QA coverage is aimed with negligible risk.
4.
Measure Business Metrics: Now-a-days, it is enormously significant to trail
business program metrics as an alternative of just testing program metrics as
its helps us enumerate and be in touch with the business value resulting from a
QA program enabling QA to give good reason for its reliability.
5.
Collaborative Testing: With the rising acceptance of Agile and progressive
towards realizing DevOps vision, the testing team needs to move center from bug
discovery to early and nonstop feedback and contributions to improving quality.
6.
Continuous Test Automation: Testing near the beginning and endlessly also
necessitates using a broad range of tools (commercial, in-house and open
source) and scripting languages.
7.
Visual Modeling: Need for synched and that too everyday collaboration with
program team also comes the need to use visual modeling tools.
8.
Mission Risk Mitigation: This mission is addressing the variety of risk and
covering those risks based on thorough analysis of metrics.
A Business
driven test program capture business metrics which ensure businesses to measure
the success of test programs against business goals. To achieve this, test team
gets involved in the very initial phases of project life cycle to understand
the exact business process.
Whereas test
program metrics of a traditional project covers normal testing life cycle like
quality, productivity etc. It does not cover any detail regarding business
impact of QA. Here, QA team comes into later phases of project usually during
design or testing phase.
Here are some
methods that can help in creating business value with QA practices:
1. Need to
understand the exact business requirements/QA
process which would be supported by the application being tested.
2. Need to
test the application with an end user perspective which would help to deliver
better quality product.
3. The tests
in the test plan should be based on the criticality of the business
requirements.
4. Need to
create business program metrics along with testing program metrics. That would
help us to quantify the business value derived from QA program.
To deliver a
better quality work to the client is as much important as delivering best
quality product to the end user. To provide an effective quality of testing and
QA implementation, the company needs to have QA processes in place which also helps in keeping transparency in
work status and reports in a sophisticated manner. QA manager should commit the
upcoming challenges and should deliver the daily/final reports at the right
time so as to maintain the client's trust.
As a QA
team, all the deliverables should be as per the client's recommendations such
as the Test strategies, Testing Tools that client favors for, ROI reports of
automation, having bandwidth to provide extra efforts at the time of signing of
the iteration or any other project risks.
Summary:
Today, IT
industries are growing at a very fast pace so competition is increasing day by
day. Stakeholders demand high quality products in lesser price and time. So, QA
needs to focus not only to improve the quality of product but also on business
values and delivery time to survive in industry.To provide an effective quality
of testing and QA implementation, the company needs to have QA processes in place which also helps
in keeping transparency in work status and reports in a sophisticated manner.
Keywords: QA Testing, QA Process
Author:
Knowledge Sharing Team at QA InfoTech is responsible for
research on new tools & technologies for effective software testing
services across all industry verticals. QA InfoTech (an ISO 9001:2008 &
CMMI III certified) is one of the leading Quality assurance Testing Companies
with five testing “Centers of Excellence” in the United States and India. It offers end to endqa testing services.
Links:
http://www.qainfotech.com/qa_process_manage
ment_services.html